Frequently Asked Questions
Where are we located?
Prime 1 Storage
2523 Wilma Rudolph Blvd
Clarksville, TN 37040
Prime 2 Storage
210 Needmore Rd
Clarksville, TN 37040
What are the office hours?
Our office hours are Monday to Friday, from 9 AM to 5 PM.
What are the access hours?
Our gate access hours are from 5 AM to 11 PM CST.
How do I rent a unit?
You have two options to rent a storage unit:
- Reserve or lease a unit from storageinclarksville.com anytime
- The Property Manager or a Customer Care Specialist from our Contact Center can assist you through the move-in process during normal operating hours at 931-278-6363
Am I required to store long-term?
We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
How do I access the tenant portal?
Get easy access to the tenant portal from storageinclarksville.com! This portal is your digital assistant, designed to provide a seamless self storage experience.
How do I pay my storage bill?
You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.
What documentation do I need to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.
What items am I not allowed to store?
You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.
What does drive-up access mean?
Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.